Power Up Your Commerce!
Shoppers have more choice and more control than ever before. If they don’t get what they want from you, when and where they want, then they’ll bounce. How do you deliver value-driven shopping experiences when consumer values are constantly changing? Matthew Tilbury will explain how personalisation has finally come of age, allowing brands to provide omni-channel retail experiences that delight the right customer with the right offer to boost profitability, and show that retailers who turn every interaction into a transaction with personalised offers across the buyer’s journey are the ones who will win.