How A ‘Concierge Experience’ Online Can Increase Leads And Revenue Pipeline
Why should B2B brands seek to deliver a ‘concierge experience’ online, and what is it? Shaun will look at how you can map user journeys and define personas to identify hidden ‘experience’ opportunities. He will also provide a practical example of how a ‘concierge experience’ is driving a dramatic increase in international revenue pipeline for a technology company.
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