Cumberland Building Society Number One For Digital Maturity

Thu 22nd Nov

Cumberland Building Society has beaten competition from larger rivals such as Nationwide and Yorkshire Building Society to be ranked number one for digital maturity.

The results were revealed in Kagools 2018 Building Societies Services Digital Census. The digital census evaluates how the UK’s top 40 building societies are performing digitally. The research reviewed each building societies’ digital maturity based on eight key aspects which when combined provide their overall digital maturity ranking.

“Cumberland being number one goes to show that bigger budgets doesn’t necessarily guarantee market leadership. Although many of the building societies scored highly there is still lots of room for improvement across the industry if they want to stop new Fintech organisations eroding their market share further.” Craig Johnson, Head of Digital Strategy at Kagool and lead author of the report

The report includes:

Download the 2018 Building Societies Digital Census here.