With a background in software and database development, Steve has spent the last decade specialising in email marketing solutions. At Communicator, Steve has been responsible for developing the email delivery, analytics and reporting systems. Currently, Steve is focused on bringing recipient engagement analysis to mainstream email marketing and compliance for digital marketers under international data protection reforms. In 2012, Steve joined the Email Marketing Council's Legal and Best Practice hub and authored the DMA's email marketing best practice guides. Steve was recently recognised as a 2015 Litmus email marketing thought-leader in the area of deliverability and privacy.