James Turnbull

Director

AA Digital (The AA)

James is an experienced digital marketer who’s spent 14 years working with some of the leading brands and digital agencies in the UK. Currently leading digital at The AA, he previously led transformation programmes at British Gas. “I'd like to think I'm a 'positive agent of change' that can move fast, create momentum through strong creativity and passion for what I do,” James says. “The creation of strategic capability excites me. I’m customer experience-obsessed and equally passionate about the people and teams working for me. I enjoy breaking things and making them simpler and stronger for the future.”