Workbooks provides cloud-based CRM and Marketing Automation applications that enable growing and mid-market organisations to efficiently acquire, convert and retain customers, at an affordable price.

Workbooks helps marketing departments drive effective marketing campaigns, generate more quality leads, execute their strategy and measure ROI; it enables sales team to work more effectively, better identify opportunities, close more deals and grow revenue; it empowers customer support teams to deliver exceptional service and drive customer satisfaction; and it extends beyond sales, marketing and customer support to include order management, fulfilment, invoicing, supplier management and integration with other business systems.

Workbooks joins up the entire organisation around data and processes, promoting teamwork and collaboration. It provides a single 360 view of customers and the information is accessible anytime, anywhere. Productivity is increased, operations are streamlined, insightful decisions are made and the business is better equipped to differentiate against the competition.

Our unique approach to supporting clients on their CRM journey, right from the outset, is what makes us different.  You can work with us in the confidence that we’ll deliver the outcomes you want. Our high Net Promoter Score rating is testimony to our approach and the value we bring to our customers.

Today more than 1400 customers trust Workbooks to run their business.

Articles

Why You Should Automate Customer Support To Improve CX

Customer Support is an integral, but often overlooked, part of the marketing process. It acts as a direct touch point…

30/05/2019

Press Releases

Workbooks, a British cloud-based Customer Relationship Management (CRM) and marketing automation vendor, announces the arrival of Alex Bradley as Head…

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