Travel Club Elite is an award-winning travel agency. With more than 30 years of ABTA membership and excellent independent reviews, customers can book an array of holiday packages and travel expeditions with total confidence and financial security. Examples include snowsport, sailing, golf and diving adventures, touring, cruise and luxury travel breaks. You can visit the website CSI Media designed and developed for Travel Club Elite here: travelclubelite.com
Travel Club Elite approached CSI Media for a brand-new website which would move the brand into 2017 with a clean, fresh design and clear call-to-actions.
A responsive website across all the latest devices was a mandatory requirement, whilst it was imperative the website was optimised for Search Engines. They also required a live data-feed to pull through holidays from third-party providers.
Finally, Travel Club Elite requested an Enquiry Management System, where they could manage customer enquiries and provide quotes for holiday packages.
Solution And Results
CSI Media worked with Travel Club Elite to develop the following solutions:
- A new website with a fresh and responsive design which adheres to the latest SEO standards
- An Umbraco content management system giving the team the ability to easily manage and refresh the content on their website
- An enquiry management system which allows Travel Club Elite to manage incoming enquiries and provide quotes using one central system
- A custom system which pulls through holiday packages from third-party providers with price and departure information. Furthermore, the team can amend pricing and specify margins.
This partnership has been fruitful and, since it went live, the new Travel Club Elite website has seen a 20 per cent increase in enquiry conversion rate.
Lucy Weaver, the Digital Media Co-ordinator at Travel Club Elite, is delighted with the website:
“The brand-new Umbraco content management system has revolutionised how we work. It allows us to add products quickly and provide much more choice to users from a wide scope of different holiday types and operators.
CSI Media have always been a pleasure to deal with! The support and patience we’ve received from the account managers has been excellent – there is always a friendly voice on the end of the phone ready to help. We look forward to continuing our relationship with CSI Media with further optimisation of the new site.”