Search Results for “CX”
Articles
Evolution, Mutation And Metamorphosis – The Journey From CRO To CX
So, we’ve got a new website. Why? Because everything evolves. The Conversion Rate Optimisation industry we helped to create has…
New Research: Helpful, Personalised, Customer-Focused Emails Drive Higher Engagement
Customer Experience (CX) Email Marketing is a major force in the rise of marketing that centres on relationships, rather than…
Driving CX Success
Paige O’Neill, CMO at SDL, discusses SDL’s recent survey into customer experience and explains why even ‘massive’ failures can cost…
Figaro Digital Marketing Summit Roundup 25 October (Part Two)
We are back with part two of the Figaro Digital Marketing Summit roundup, bringing you the second half of presentations…
Customer Journey Maps: How To Get Them Right
Here are our insights on how to make the best out of your Customer Journey map. Customer journey mapping is…
Why It’s Time To Rethink Customer Loyalty
In today’s digital age, consumers have access to an unprecedented level of information. Never before has it been so easy…
Email & CRM Seminar Roundup: 21 November 2018
GDPR has been in place for six months and everyone is over it. Well, nearly everyone is over it. But…
How Retailers Can Activate Tomorrow’s AI Marketing Technology – Today
Today, customers enjoy more purchasing options and control than ever before. A shift in the balance of power from brand…
The Figaro Digital Digest: 2nd December 2016
The countdown to Christmas has officially begun and many of us will be extra busy right now trying to finish…
Web Build, CMS & UX Seminar: 5 August 2015
The Figaro Digital Web Build, CMS & UX seminar took place at The Hospital Club, Covent Garden, on Wednesday 5…
Web Build, CMS & UX Seminar: 5 August 2015
The Figaro Digital Web Build, CMS & UX seminar took place at The Hospital Club, Covent Garden, on Wednesday 5…
Figaro Digital Articles Collection: The October Summit Edition
At Figaro Digital we are busily getting ready for our big event this week; the Figaro Digital Marketing Summit. We can’t…
Customer Consistency: Retail Roundtable Teaser
Online retail is a fast-paced, ever evolving sector involving multiple marketing channels and modes of consumer engagement. Across the marketing…
Figaro Digital Marketing Conference – 16 July 2015: Preview
We hear from some of the speakers at the July 2015 Figaro Digital Marketing Conference Chris Mellish, Partner at Black…
Videos
Case Studies
Events
Digital Marketing Summit 25 January 2018
Thu 25th Jan
The Tower Hotel, Tower Bridge, London
12 Speakers
Digital Marketing