Whose Job Is It Anyway? How To Overcome Internal Silos And Navigate Digital Transformation To Deliver A Seamless End-To-End Customer Experience
‘Digital’ isn’t just a tagline to include in your Corporate Strategy, it’s a way of being. Customers don’t operate ‘digital’ in seclusion to their day to day – so why should we? Digital transformation doesn’t just impact a single business unit, it affects the entire organisation. Learn how Travelex has evolved its internal structures to focus on the customer and set itself up for success.