First Central Insurance Case Study from Digital Craftsmen
 

Case Study

Company Name:
Digital Craftsmen
Company URL:
http://www.digitalcraftsmen.com

First Central Insurance

First Central Insurance
URL:  https://www.1stcentralinsurance.com/
Key Industries:
Business
Financial
Internet
Motor
Key Sectors:
e-commerce
Hosting
Usability
First Central Insurance


Brief


This new insurance company needed a robust hosting solution to support two heavy-weight applications: a policy quote management system operated by call centre staff and a claims handling system.

Strategy

Build a scalable solution capable of handling 350,000 queries a day, fast.

Execution

Digital Craftsmen consulted on systems design, architecture and disaster recovery planning, building a solution to support both applications in just eight weeks.

Results

Post-launch, our operational team was on hand to spot bottlenecks and devise improvements. The system now supports a £145 million annual turnover business.